payactiv complaints

Easy, free, instant mobile payments. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Live support is available 24/7/365 online or by phone, according to the PayActiv website. He fixed the issue, even when my phone died and I called back. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Its an app that people can use just like a regular wallet to store their card details and information. lawanda moore. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Have a blessed day. One of our representatives will be reaching out to you shortly to assist you. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. However we may earn a small fee if you click on vendor links on this page. Thank you again! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. , Hi Allysa,Thank you for taking the time to write a review about your experience. Image: Woman on the street looking at her mobile phone. We may also receive payment if you click on certain links posted on our site. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Albert Wick amazing, skilled, and delightful human being thank you again. We always try our best to do our job well and your kind words make it all worthwhile. Hi Michelle,We sincerely apologize for your negative experience. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Literally the best agent ever! Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Like I said, I do want to thank him again for this. We update our data regularly, but information can change between updates. There are no fees or interest charges associated with your payday cash advance. We always try our best to do our job well, and your kind words make it all worthwhile. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. One of our representatives will be reaching out to you shortly to assist you. I always have a problem and no one can fix it. Agent assisted me and resolved my issues very quickly. We may receive compensation from our partners for placement of their products or services. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. A team member will be in touch ASAP. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You can apply for a Payactiv account online. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If i could i would give 0 stars this app and the service they give is horrible . Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. they were quick at responding and helping me find a solution! You can receive a cash advance of up to 50% of a day's pay. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Find out who should really be using Kraken and who might be in over their heads. I hate my job use this company. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. :). You can make up to three cash advance transactions per pay period. Articulate , very informative , and patient. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Dave charges a $1 per month membership fee, which is much lower than Empower. David m helped me out when I needed it! New York, NY, 10016. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. but Davis M deserves a raise plus more. Send funds by phone number. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. 2023 Trustpilot, Inc. All rights reserved. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Explained my issue & he definitely assisted what agent Jane E messed up on. However, we'd like to learn more about your situation and what exactly happened. Anyways 5/5 for Davis M! What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. If your employer does not use PayActiv, you may be better off with a different option. Funds accessed using Payactiv will show as a deduction on your next paycheck. Was never asked what the issue was. Carefully review your finances and the loan cost to make sure it fits your budget. I need gas and my refill of my stroke meds payactive would not updated my hours. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. PayActiv, Inc. This is maddening. To resolve your issue we need your account details. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Anyone can write a Trustpilot review. We're looking into your account. She was very polite and kind. Consider another cash advance option if your employer isnt enrolled. We're working on your case. The app is high-rated on the App Store and Google Play store. Thats the fee a merchant pays us with every card transaction. I had been sick with the flu and was in desperate need of cash for meds. 1 Standard rates for data and messaging may apply from your wireless provider. He was kind and patient with me and was able to fix my paycor app issue within minutes. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. If there's anything you need in the future, we're here 24/7. Finder.com is an independent comparison platform and She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. We think it's important for you to understand how we make money. Editorial Note: This content is not provided by PayActive, Empower or Dave. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Traditional real estate investments are limited to people with significant financial resources. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. We always try our best to do our job well, and your kind words make it all worthwhile. Hi there,Thank you for taking the time to write a review about your experience. Have a blessed day. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Over 3 million HR leaders trust our advice. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. We always try our best to do our job well and your kind words make it all worthwhile. We're working on your case. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. All five stars is for Ned not this company.I've been having an issue since Feb 10. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Shelly,Thank you for taking the time to write a review about your experience. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. I'm so grateful to have had the wonderful customer service he was able to provide for me. Be sure to include your Employer's name, Employee ID, and Mobile number. One of our representatives will be reaching out to you shortly to assist you. Learn more at www.payactiv.com. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. My kids are sick and I'm a single mother who needed to get them to the hospital. Otherwise, you could pay as much as $5 per month. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. We'd like to turn this around and resolve your issue ASAP. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. :). Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Credit Karma is committed to ensuring digital accessibility for people with disabilities. PayActiv advances wages that workers have accrued but haven't yet received. Hi Annie,Our sincerest apologies for the inconvenience. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 2023 Payactiv, Inc. All Rights Reserved. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Credit Karma is a registered trademark of Credit Karma, LLC. I had a big issue n called for days. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. research/editorial team. Payactiv costs nothing to the employer. Hi Regina,Thank you for taking the time to write a review about your experience. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. A team member will be in touch ASAP. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. :). Our information is based on independent research and may differ from what you see from a financial institution or service provider. He was very knowledgeable and suggested the best way to access my money the fastest way possible. One of our representatives will be reaching out to you shortly to assist you. I just being honest tho this company is no good. We'd like to turn this around ASAP. They don't care at all.. don't use payactive..please don't. One of our representatives will be reaching out to you shortly. :). Indeed Featured review. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Hi Bella,Thank you for taking the time to write a review about your experience. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Like other cash advance apps, Payactiv also offers financial wellness services. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Get offers from potential lenders in minutes by filling out just one online form. Yes. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. The PayActiv app uses secure encryption and transmission technology to protect your data. We use dedicated people and clever technology to safeguard our platform. 1 Standard rates for data and messaging may apply from your wireless provider. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. How many times can you use PayActiv in a pay period? Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Thank you Mr. Davis. Have a blessed day. We're available 24/7/365. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Confirm details with the provider you're interested in before making a decision. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Faster access to your money. That's why we provide features like your Approval Odds and savings estimates. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. . Have a blessed day. Dont use Payactiv. Have a blessed day. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents.