There are a few things I could do (I.E. such as: Ebooks, PDF files, user generated content (UGC) or items for online After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. I sold my item within a few hours on ebay. Any issues or concerns are met with a canned response. I purchased a pair of boots on the Mercari site that were list mens size 9. #m13166668176 for $ 27.00 plus tax and shipping cost. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. ConfidentCandidate96 6 mo. I am currently dealing with this issue. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. You must be a registered user to add a comment. Yes, you can trust Mercari but not the sellers/buyers on their platform. Looking to make some extra money in the new year? I am completely committing too spearheading a class action suit. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. I am very impressed with the platform and those the sellers so far. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-narrow-sky-1','ezslot_20',140,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-narrow-sky-1-0'); Otherwise, buyer will be eligible to cancel the order even if sent by you. "mod chips" to break the encryption on game computers to allow the playing I also luckily had some other Gucci products and I was able to send them side by sides of tags etc to prove it was a replica and the seller was in no way penalized. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. The box was a Mustang puzzle box, but the puzzle inside was a kitten. Always determine what your lowest price is for an item, and dont budge from that, but leave yourself some bargaining room, by setting the initial price a bit higher. ), Mercari will refund him or her. List it and you could get suspended. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Again MERCARI IS NOT SAFE. To keep the marketplace safe all sellers need to verify their identity. Seasonal Decor. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. The most important part of this section is the listing title, because its what buyers initially see. Fool me once I guess! Really? I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. 898. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Exactly what I had wanted at great price. Thank you! Have a look at the items in your home you are not using. When cross-selling you can tap into the benefits of all of them and supercharge your selling potential. MY REVIEWS WILL NOT BE KIND. I think Im done with this site. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. 1. I was swindled and scammed. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). This would be a good place to share your bad experiences just since this is basically a bad experience PSA anyway. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. not going to use it again. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Look. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit. I dont even know how to find the seller on mercari anymore. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? This being the case, if the company noticed unusual activity on your account, it would suspend you. He has a Bachelor's Degree in Economics from UNC Chapel Hill, and works in data analytics and marketing. i know some of their support are annoying as hell but you might get a better customer support. on this subject with an avenue for everyones feedback. I have personal experience with buying something not as described. The button fell off as well . Authenticity guidelines - Mercari: Your Marketplace Authenticity guidelines Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Do note that this means you will need to provide additional identity verification. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. Testifying about the crisis, Pinal County Sheriff Mark Lamb told Congress to "stop saying the border is secure, because the border is . Just got burned by the Mercari system. permitted. Your submission has been automatically removed because your account is less than one day old. The seller did not send the original receipt as promised . OneShop is a great software to get you started with. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. No, Mercari does not sell fake products. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Been there, its why I wont list anything expensive anymore. As I said already in the post, everyone that is buying and selling stuff has to be careful. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? I have personal experience with buying something not as described. Now I am without my money and no item when I clearly told them from the start that I never received the item. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Mercari failed to protect the buyer despite what they claim. To keep the marketplace safe all sellers need to verify their identity. And they said yes it would fit yours. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. Mercari doesnt go the extra mile to ban or punish scammers. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. However, it is still a great bag. Commission. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. You cannot leave a negative review for a bad seller in that situation. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. I can't tell nor do I know - can't I list the purse as "not sure if authentic or not" or some such. Pretty much the same thing. I have sold 4 items in a very short time. I do love eBay money back quarantine , but I never sale on eBay only as a buyer Do not use them. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. Can you sell fake stuff on Mercari? Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. Mercari also provides $200 in shipping insurance as well. Well my experience was mixed. How do? They are the worst. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Never have they released money to a seller the day you bought it!! If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. So, to the question is Mercari legit?, the answer is definitely yes. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Check out seller item for sale Thank you! It's not only eBay policy you are violating, but federal copyright law. Absolutely zero customer service and they make it very difficult to contact anyone. The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. We would like to show you a description here but the site won't allow us. Buyer beware. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. I've not only contacted them through the app, but I've called them multiple times as well. After this last step, youre ready to list it! Taxidermy, wet specimens or trafficked materials (such as ivory or shark I WOULD NEVER RECOMMEND USING THIS SITE. The second computer has never arrived. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Mercari sucks. I have ordered twice now from this site and both times the buyer never shipped the item. Bought 2 computers. I have sold more then buy or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris The first thing youll do is add basic account information. 07-05-2014 protected species, Humans, human body parts, organs, cells, blood, body fluids, and items I tried that, this happened. Call a lawyer. . All we did was to buy a product off of the Mercari platformwe were required to create an account. If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. . The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. Youre welcome, Deborah. Strangely enough return for refund might fall under this. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Happened to me too. You can sell almost anything on Mercari! They get to keep items, Get them for free and MEcari does nothing to protect the seller. I purchased an item off Mercari from some person in New Hampshire. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Only after you rate they release it. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. For approved returns, Mercari provides a free shipping label to the Buyer. Then, if no return confirmation, releasing the funds to the seller. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. Banking services provided by Piermont Bank, Member FDIC. My experience with Mercari as a seller, NO GOOD! The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. If an item is damaged, disclose this very early on. The Mercari app is one of my favorite places to sell designer shoes. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. Counterfeit items, misrepresented items. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Moreover, you can also sell your unused items here. I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. Thanks Erica (and Julie) for posting/sharing your experience. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. There are no limitations on the range of goods you can sell on the Mercari website. FDA restricted items such as food, homemade food, food supplements, I only buy and sale luxury items I had 500 in insurance, but the US postal inspectors are the best bet to take them down. THAT is outrageous to buy something and NOT have the customer service to make it right. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. Today Im going to show you exactly how to sell on Mercari, without skipping a step. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. to see if the package showed up. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. Counterfeit goods or goods infringing on a third party's intellectual Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. Just a heads-up. discretion. I will be reviewing every email after sending this information. 2. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. They actually follow through with their protection. But first, lets focus on how to use the Mercari app. They take out the money before they rate the Seller and Mercari holds it. How do I sign up? For more info take a look at Mercari packing guidelines. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. I have an item I want to return for the reason it is not as described. With this method all you need to do is pack your item up, and bring it to the postal carrier.